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DfE Laptops Scheme - end of support/transfer of ownership

DfE Laptops Schemes - end of DfE Support

DfE/WBC provided laptops

  • Please note that DfE will be ceasing the software licenses for these laptops in due course.  

  • At that point, any filtering that is in place will no longer work, so users will be able to freely access any online content.  In addition, devices will not be maintained with future updates including virus scans and software upgrades.

  • Since DfE will no longer be managing these devices, ownership needs to be transferred, either to a school or to the family.  The laptops also need to be reset so that they will receive virus updates and software upgrades.
  • Where schools agree to take on ownership, schools will usually make arrangements with the family to reset the laptops.
  • Where a school isn't taking on the ownership, it may be agreed that ownership should be transferred to the family.
  • If the family hasn't been contacted by the school, they should contact local company Waterman Solutions to agree how the reset process can be arranged.
  • You can contact Waterman Solutions by email support@watermansolutions.co.uk or by phone 0118 324 1133 during office hours Monday to Friday.  Please have the serial number of your device ready, so that Waterman know it is a genuine request relating to this scheme.
  • The original end date for the DfE software licenses was 30 Sept 2021.  DfE have now extended this date to provide more time for the laptops to be reset, but schools/families are still asked to make the appropriate arrangements as soon as possible.

4G routers

  • DfE ceased the monthly data allowance on 31 August 2021.  If families wish to continue using the router with a new sim card, the router will need to be reset.  Please contact Waterman Solutions if you want to arrange this.

Devices that are no longer being used

  • If any laptops, tablets or 4G routers are no longer being used, please contact Waterman Solutions so that arrangements can be made to pick up and reallocate.