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Education Welfare Service

Education Welfare Service (including Child Employment)

Please click on the appropriate link below:

Parents-Carers button
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Schools button

Please note that schools will need to login using the school shared WSH login details.  If schools don't know the login details, please contact David Congdon or Kathy Smedley using your official Wokingham school email address.

Contact Education Welfare Service

Shute End, Wokingham, Berkshire RG40 1BN

education.welfare@wokingham.gov.uk           General Enquiries: 0118 974 6000

About the Education Welfare Service

The Wokingham Education Welfare Service (EWS) principle aim is:

  • To ensure that all children and young people have access to their statutory education and are able to achieve and sustain regular attendance at school.

Education Welfare Officers facilitate the principle aim by: 

  • Identifying attendance problems and possible solutions
  • Working with schools to develop strategic systems and procedures within schools to promote good attendance and reduce persistent absence
  • Explaining to parents their legal responsibility to ensure their child receives efficient and full time education
  • Taking action through the Magistrates' Court if necessary
  • Referring to other agencies and professionals, such as children’s social services and educational psychologists, when necessary
  • Offering support with home visits or meeting parents and pupils in school
  • Supporting parents to build good relationships with the school

Links to WBC Vision, Values and Priorities:

  • Improve educational attainment and focus on every child achieving their potential
  • Improve the customer experience when accessing services.
  • Look after the vulnerable
  • Improve health, wellbeing and quality of life
  • Deliver quality in all we do.

The main responsibilities of the service are: 

  • Attendance advice and guidance 
  • Penalty notices & prosecution
  • Persistently absent pupils
  • Child employment
  • Elective home education
  • Children missing education
  • Attendance for looked after children
  • Exclusions
  • Statutory reporting to the DfE & responding to freedom of information requests